Personal Information the App Collects

Instant Search & Filter "the App” provides an all-in-one solution to find the product instantly: advanced multi-option filter in the collection, search pages plus the smart auto-suggestion in the search box "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store..

When you first register for a Instant Search & Filter account, and when you use the Services, we collect some personal information about you such as:

  • This includes products ,types ,tags and collections. We need this permission to sync the product,types,tags and collection data between your Shopify store and our app for filtering and searching features.
  • This permission from Shopify includes all details of placed orders. We need this permission to support the Analytics feature of calculating Order Revenue from our app. In the Admin app. The merchant also has a setting to disable this feature as well as this permission. Customer individually information in orders is opted out during our webhook processing process. No store clients' personal data and information are stored in our app.
  • We need this permission to sync and index the content (pages, blogs,collection,tages) for searching feature.
  • This permission allows us to read store themes information for the auto theme setup process.
  • This permission allows us to insert filter script to your theme for filtering and searching features . Further, we gather the following type(s) of personal information from you and/or your clients once you have installed the App: Information about you and others who may access the App on behalf of your store, limited to your email address ; Information about individuals who visit your store, such as their IP address , web browser details, and time zone, date/time stamps on the particular device. We gather personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. The IP is converted to the atmospherics data of state and country and the IP is deleted after that process. No IP address is stored in our app databases.

How Do We Use Your Personal Information?

We use the personal or individual information we gather from you and your clients in order to provide the Service and to operate the App. Further, we use this one's own information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products .:

    Sharing Your Private Information

    We do not and will never divide , disclose, rent, or otherwise provide private information to other third parties for the marketing of their own products or services.

    Still, we may also share your private Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

    Your Rights

    If you are a European citizen, you have the right to access your private information we hold about you and to ask that your private information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

    Further, if you are a European citizen we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legal business interests listed above.Further, please note that your information will be convey outside of Europe

    We receive the store data information from Shopify platform through Shopify API and Shopify Hooks..

    Data Retention

    Our retention practices are: for the store owner, data is stored in our app databases and is stored as long as the store owner continues using the app; when the store owner uninstalls the app, the data is deleted..

    For order hook, all private data is deleted as soon as the app receives the order hooks; no private data is keep for this kind of information.

    For application logs, data is gathered for application analyzing, monitoring and security purposes, and is kept in 3 months.

    The IP is converted to the geolocalization data of state and country and the IP is delete after that process. No IP address is stored in our app databases.

    Changes

    We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal

    Or sending an email to: support@ittiapp.com